TERMS AND CONDITIONS OF SALE
Terms and Conditions
Welcome to SBS-Logic LLC ("Company," "we," "our," or "us"). These Terms and Conditions govern your use of our managed service provider (MSP) and website design services ("Services"). By accessing or using our Services, you agree to these terms. If you do not agree, please do not use our Services.
Services Overview
Managed Service Provider (MSP)
We provide IT management, network support, cloud services, and cybersecurity solutions tailored to small businesses.
Website Design
We offer custom website design, development, hosting, and maintenance services to support your business goals.
Custom Solutions
Any additional services or solutions will be defined in a separate written agreement.
Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms. By using our Services, you represent and warrant that you meet these requirements.
Service Agreements and Payments
Service Agreements
Services are subject to a written agreement detailing scope, deliverables, timelines, and fees.
Payment Terms
All payments are due as outlined in your service agreement or invoice. Late payments may incur penalties as described in the agreement.
Subscription Services
MSP Services are billed monthly or annually based on your subscription plan. Cancellations require at least 30 days’ notice unless otherwise specified.
Additional Costs
Any third-party tools, software licenses, or subscriptions required to deliver services will be billed separately.
Client Responsibilities
Information Sharing
You must provide accurate, complete, and timely information necessary for us to deliver the Services.
Approvals
Promptly review and approve deliverables to avoid delays.
Technical Environment
Ensure compatibility of your existing infrastructure with our Services and provide access to necessary systems or resources.
Intellectual Property
Ownership of Deliverables
- Upon full payment, ownership of the final website design or other specified deliverables will transfer to you.
- We retain ownership of any proprietary tools, frameworks, or templates used in delivering the Services.
License to Use Materials
You grant us a non-exclusive license to use any content, logos, or other materials you provide for the purpose of delivering the Services.
Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement, except where disclosure is required by law.
Warranty and Disclaimers
Service Warranty
We warrant that our Services will be provided in a professional manner consistent with industry standards.
Limitations
- We do not guarantee uninterrupted or error-free operation of any software or systems.
- Website performance may depend on third-party hosting providers or other factors outside our control.
Disclaimer
Except as expressly stated, all services are provided “as is” without warranties of any kind, either express or implied.
Limitation of Liability
To the maximum extent permitted by law, our liability for any claim arising out of or related to these Terms is limited to the amount you paid for the specific Service in dispute. We are not liable for indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising out of your use of the Services or breach of these Terms.
Termination
By Either Party
Either party may terminate the agreement with written notice as specified in the service agreement.
Effects of Termination
Upon termination, you are responsible for paying for all Services rendered up to the termination date. Access to any licensed tools or platforms may also cease.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of laws principles.
Dispute Resolution
Any disputes will be resolved through mediation or arbitration as agreed upon in writing.
Changes to Terms
We may update these Terms from time to time. Changes will be effective upon posting on our website or notifying you directly. Your continued use of the Services constitutes acceptance of the revised Terms.